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Service Catalog with Standard Times
Every job has a standard price and time. Techs quote consistently. Scheduler uses real durations. Reports show true margins.
View featurePayroll and Commissions
Tech Commission Automation Every Tech Knows Exactly What They Earned
Configure your commission rules once. Hub calculates and shows each tech's running total in real time. Payroll becomes a download.
Built by ex-Google, ex-Salesforce engineers. Live across multi-tech service businesses.
✓ Response under 2 minutes✓ Included in Starter✓ No per-message fee✓ Onboarding in 1 week
The pain you recognize
Why manual commission tracking burns management time and trust
Calculating commission from spreadsheets is slow, error-prone, and opaque to the team members who depend on it.
Manual commission spreadsheets take hours every payroll
Pulling job totals, matching to team members, applying commission rates, and checking against sales upsells manually takes 2-4 hours per payroll cycle. Hub does it in real time with zero manual calculation.
Techs distrust commission calculations they cannot see
When commission is a black box calculated by the owner at month end, team members assume they're being shorted. Transparent real-time earning visibility eliminates the trust gap.
Upsell incentives are hard to track without automation
If your commission structure rewards upsells, tracking those manually per team member is a reconciliation nightmare. Hub tracks upsell commissions automatically.
Commission disputes delay payroll
Disputes over which jobs count, which rate applies, and which upsells were credited create payroll delays and management overhead. Hub's audit trail resolves every dispute in seconds.
How it works
How Tech Commission Automation works
From job payment to team member earnings dashboard, automatically.
💸
Tech commission · May 2026
Auto-calculated · ACH on the 5th · PDF pay stub
$14,140 total
🥇Robert (sr. painter)$0
0 jobs+$380 5-star bonus
🥈Charlie (electrician)$0
0 jobs+$280 5-star bonus
🥉Daniel (plumber)$0
0 jobs+$210 5-star bonus
4️⃣Joe (HVAC)$0
0 jobs+$140 5-star bonus
No spreadsheets · zero end-of-month arguments↻Live demo
1
Step 1: Configure commission rules
Set commission type (percentage of job total, flat per job, tiered by revenue bracket) and any upsell bonuses. Rules can differ by service type or team member seniority.
2
Step 2: Job marked paid triggers commission calculation
The moment a job is paid, Hub calculates the team member's commission for that job and adds it to their running total.
3
Step 3: Tech sees real-time earnings in Hub
Each team member has a personal earnings dashboard showing this pay period's commission total, job-by-job breakdown, and pending jobs not yet paid.
4
Step 4: Payroll export ready at period close
At the end of the pay period, Hub exports a payroll summary per team member: hours worked, jobs completed, commission earned, and total payout. Import directly into your payroll software.
Real example
Commission automation in practice
Three commission structures across different service business types.
HVAC company runs 10% commission on all service jobs
Persona
Ava owns an HVAC company with five techs. She switched from spreadsheet commission to Hub after a dispute in month 3.
- Tuesday 3:45 PMTech (Carlos)
Completes and closes a $450 AC service job. Customer pays via Hub.
- 3:45 PMHub
Commission credited: $450 x 10% = $45. Appears on Carlos's dashboard immediately.
Commission CreditedThis Week's EarningsJobs completed7Total job revenue$3,120Commission (10%)$312Nice work Carlos! Commission for AC Service: +$45. Your running total this week: $312.
- Friday 5 PMAva
Downloads payroll summary for all five techs. Imports to Gusto.
Outcome
Zero commission disputes since switching. Techs check their Hub dashboard, not the owner, for their running total.
Before vs. after
Reimagine Hub vs. ServiceTitan, Jobber, and Gusto on commission tracking
Without Reimagine Hub
- Commission calculated manually from spreadsheet at payroll time (2-4 hours)
- Team members don't know what they earned until the check arrives
- Upsell commissions tracked on a separate log or not at all
- Commission disputes require owner to dig through invoices
- Payroll errors when job totals are pulled from multiple sources
With Reimagine Hub
- Commission calculated automatically the moment each job is paid
- Team member sees running commission total in real time, job by job
- Upsell commissions configured and tracked automatically
- Disputes resolved in seconds with the Hub job-level audit trail
- Payroll export ready at period close with zero manual calculation
By the numbers
Payroll results after automating commission
Time savings and trust improvements from Reimagine Hub users.
Real time
Tech commission visibility
vs. end-of-month surprise
~3 hrs
Payroll calculation time saved per cycle
for teams with 3+ commission-based team members
Zero
Commission disputes after switching to Hub
Results vary by volume, service catalog, and configuration. Figures observed across Reimagine operations running this feature for 3+ months.
By industry
Commission automation across every trade
Any service business with multiple team members that pays on performance benefits from automated commission.
What sets us apart
How Reimagine Hub compares to ServiceTitan, Jobber, and Gusto
Other tools calculate commission manually or at month end. Hub does it job by job, in real time.
ServiceTitan
- What it is
- Enterprise field service management platform
- Limitation
- Commission tracking available in higher tiers; per-seat pricing makes it expensive for smaller teams
- Hub
- Hub commission automation included in every plan regardless of team headcount
Jobber
- What it is
- Scheduling and invoicing for small service businesses
- Limitation
- No native commission tracking; owners calculate from exported invoice data manually
- Hub
- Hub calculates commission automatically on every paid job, no manual extraction
Gusto
- What it is
- Payroll and HR software
- Limitation
- Payroll platform, not field service; commission data must be manually entered from job records
- Hub
- Hub generates the commission data automatically and exports in a format ready for Gusto or any payroll platform
Direct comparison
Commission tracking comparison: Reimagine Hub vs. alternatives
Which platforms automate commission calculation at the job level.
| Feature | Reimagine Hub | ServiceTitan | Jobber | Gusto |
|---|---|---|---|---|
| Auto-calculate commission on job payment | ✓ | ✓ | — | — |
| Real-time team member earnings dashboard | ✓ | ✓ | — | — |
| Tiered commission by monthly revenue | ✓ | ✓ | — | — |
| Upsell bonus tracking | ✓ | ✓ | — | — |
| Per-team-member commission rule configuration | ✓ | ✓ | — | — |
| Payroll CSV export | ✓ | ✓ | — | ✓ |
| Included in base plan | ✓ | — | — | — |
✓ Has feature~ Partial / limited— Not available
Technical honesty
When commission automation needs manual configuration
The auto-calculation covers most commission structures, but a few edge cases require setup.
Commission structures with custom multipliers based on customer satisfaction scores (requires external data source)
Commission split across multiple team members on the same job (Hub calculates total; split must be configured per team)
Commission on materials markup (not job labor) requires a separate markup-tracking line item
What Hub does instead
Hub flags jobs that match an edge-case pattern and surfaces them in a 'manual review' queue. Your payroll admin resolves the exception without recalculating the entire period.
Comes with the Hub
Where commission automation fits inside the Reimagine Hub
Commission automation connects to the service catalog (which defines job value), the payment collection layer (which triggers the commission calculation), and the GPS time clock (which confirms hours for mixed hourly/commission structures). Every team member's earnings dashboard is private: they see only their own numbers. The business owner dashboard shows all team members, sortable by revenue generated, commission earned, and jobs completed.
Live
Automated Payment Collection
Job done? Hub sends a payment link immediately. Customer pays by card or ACH. No invoice chasing.
View featureLive
GPS Time Clock
Techs clock in at the job site via GPS. No buddy punching. FLSA-compliant records. Payroll runs from real timestamps.
View featureLive
Multi-Team Scheduler
Hub assigns jobs to the right tech based on skill, location, and availability. No double-booking, no phone tag.
View featureLive
Visual Estimate Builder
Build a photo-backed, line-item estimate in under 5 minutes. Customer signs from their phone. Converts to invoice on approval.
View featureLive
Three-Way Digital Contract
Client, contractor, and tech each sign from their phone. Legally valid digital signature, no printer needed.
View featureLive
Warranty Auto-Registration
Hub registers the part and labor warranty when the job closes. Customer gets a warranty card by text.
View featureLive
Conversations Linked to Job
Every customer message, photo, and update lives inside the job record. Any team member opens the job and sees everything.
View featureEvery feature above comes inside the Reimagine Hub on the same plan. See all Reimagine Hub features or get in touch if you are looking for something specific.
Pricing
Included in every Reimagine Hub plan
No per-seat commission module. Included in the base Hub.
Glossary
Glossary: commission terms explained
Plain-English definitions for commission and payroll concepts.
- Commission percentage
- A percentage of each job's total revenue paid to the team member as compensation. Common in home services: 8-15% of job total for service technicians, 5-10% for install teams.
- Tiered commission
- A commission structure where the rate increases as the team member's monthly revenue crosses defined thresholds. Designed to incentivize high-volume months.
- Upsell bonus
- A flat dollar amount or percentage paid to the team member for each additional item or service approved by the customer beyond the original job scope.
- Payroll export
- A file (typically CSV) containing per-team-member earnings, hours, and commission totals for a pay period. Hub generates this automatically at period close for import into payroll software.
- Audit trail
- A timestamped log of every commission event: job paid, commission credited, rate applied, and any manual override. Hub's audit trail resolves commission disputes without a spreadsheet reconstruction.
FAQ
Frequently asked questions about Tech Commission Automation
What commission structures does Hub support?
Percentage of job total, flat dollar per job, tiered rate by monthly revenue bracket, and upsell bonus (flat or percentage on specific add-ons). Structures can vary by team member or by job type.
When does the team member see their commission credited?
The moment the job status changes to paid. Commission posts to their dashboard in real time, not at payroll close.
Can I run different commission structures for different team members?
Yes. Each team member has their own commission configuration in Hub. A senior technician might earn 12% while a junior earns 8%; an install team member earns flat-per-job while a service technician earns percentage.
How does Hub handle commission on a job that gets refunded?
If a job payment is refunded, the commission credited for that job is reversed and the team member's dashboard updates immediately. The reversal is logged in the audit trail.
What payroll software does Hub export to?
Hub exports a CSV with per-team-member commission totals, hours, and job counts. Compatible with Gusto, ADP, QuickBooks Payroll, and any platform that accepts CSV import.