How We Work

Five phases.
One contractor at a time.

A system refined on our own contractor first, then shipped to yours. No guessing, no experiments on your dime, no shortcuts where it counts.

The Philosophy

Most contractors hire marketing
and hope for the best.

The reason is simple: most marketing agencies sell tactics, not systems. You buy Google Ads from one place, SEO from another, a website from a third, and review management from a fourth, and none of them talk to each other. Nothing compounds. Every month is a fresh invoice for another disconnected piece. Six months in, the contractor has spent thirty thousand dollars and cannot explain where the leads are coming from or why they stopped.

Our five-phase system exists because that is not how healthy growth actually works. A contractor business is a system with dozens of interlocking pieces: Google Business Profile, reviews, citations, schema, content, paid ads, call tracking, crew capacity, and response time. Every piece reinforces the others, or drags them down. You cannot fix one piece and ignore the rest and expect compound returns.

So we built a system. The five phases below are the exact sequence we run on every client engagement, and the same sequence we ran on Rocket Garage Door Services to take it from zero to category leader in Polk County, with one notable exception: Rocket has never run a paid ad and we kept that policy after Google’s restricted-trade gate cleared. Everything else is identical. Nothing is skipped. Nothing is reordered. Nothing is invented mid-engagement. If a tactic does not fit a phase, it does not get run until its phase arrives. Discipline beats enthusiasm in contractor marketing, and the phases are how we enforce discipline against our own impulse to chase quick wins.

Above The Phases

The phases run the tactics.
A 5-year plan runs the phases.

In the first month, while we clean the foundation, we sit down with the owner and build the strategic roadmap for the next five years of the business. Every tactic, every page, every campaign, every report we ship after that is measured against it.

Why no agency does this

Most agencies sell tactics with no strategic anchor. The owner spends thirty thousand a year and cannot tell you what year three of the business actually looks like, what revenue it should hit, what crews it should run, what service mix it should carry, or what metros it should be in by then. The agency does not know either, because the agency was never asked to think that way. It was asked to fill an ad account and write some blog posts.

What we do instead

Month one of every engagement includes a strategic planning session with the owner. We map five years of revenue targets, geographic expansion, crew capacity, service mix, and reputation milestones together. Then we work backward. Year five becomes year one. Year one becomes quarter one. Quarter one becomes a list of monthly to-dos. Every tactic the phases ship gets a strategic reason it was shipped.

How it stays alive

Every report audits the plan.
Not the other way around.

Monthly

Every monthly report opens with the same first slide: where you are versus where the plan said you should be by this month. Green, yellow, red on every line. No ambiguity, no agency theater, no vanity metrics smuggled in to hide a bad month.

Quarterly

Every ninety days we re-baseline the next twelve months of monthly to-dos against actual results, market movement, and any shift in your operational capacity. A plan that ignores reality is theater. A plan that adjusts on schedule is a tool.

Annually

The annual review reads like a board meeting, not an agency invoice. Five-year vector, this year’s deltas, next year’s commitments, and what we adjust on the back four years so the long arc still lands where you wanted it to.

Where the plan lives

Connected to your agenda. Not stuck in a deck nobody opens again.

The plan and every monthly to-do flowing out of it lives inside our shared workspace at reimaginedigital.marketing/hub/agenda. You log in and see exactly what is scheduled across the next five years for your business. You can submit tickets when you spot something we should add, move, or kill. Andre and the Reimagine team see what we owe you and when. Your own staff can be read in if you want them tracking the plan alongside us. The strategy stops being a static document and becomes a live workspace shared between your business and ours.

No other contractor agency we have ever audited runs anything like this. Most do not have the strategic chops to build a five-year plan with an owner. The ones that do, do not want to be measured against it. We run our own contractor on the same plan, in the same app, against the same scoreboard, so the system was built for us before it was built for any client.

The Five Phases

Built in order.
Each one earns the next.

Phase 01

Discovery

Week 1

We do not touch anything until we understand everything.

The first week is reconnaissance. We map your current digital footprint against what homeowners in your service area are actually searching for. We look at your Google Business Profile, your website, your review velocity, your ad accounts if you have any, your competitor stack, your NAP consistency across directories, your schema presence, your content index, and the keywords your business could be ranking for but is not.

Most contractors have never seen a real audit of their own digital presence. What they have seen is a sales pitch dressed up as an audit, full of urgency and pressure. Our audit is neither. It is a written document you can read and verify yourself. We tell you what is working, what is broken, what is missing, and what the quick wins are. If we do not think we are the right fit, we say so in this document.

In parallel, your Reimagine Hub is provisioned. We migrate your existing CRM, contacts, job history, documents, and brand assets into the Hub, and we open accounts for every employee on your team. By the end of week 1 you and your team are already working inside the Hub. The audit and the Hub setup run in parallel because Phase 2 depends on both being in place.

What we do in this phase

Deep Google Business Profile audit (categories, services, photos, Q&A, posts, reviews)
Website technical and content audit
NAP consistency check across 40 plus directories
Competitor intelligence report (top 3 in your trade and metro)
Keyword opportunity mapping with search volume and difficulty
Review gap analysis vs top 3 competitors
Existing ad account audit (if any)
Schema and structured data audit
Reimagine Hub provisioned for your business
CRM, contacts, job history, documents, and brand assets migrated into the Hub
Employee accounts opened with logins for every team member

Your side

One 60-minute kickoff call. One 30-minute deep-dive walkthrough of your current business. We do most of the work async so you can keep running your business. Total time commitment from you in week 1: about 90 minutes. By the end of week 1 your Hub is live, your data is migrated, and your team has logins.

Milestone

Week 1 end — written audit report delivered, Hub provisioned, team operating inside it

Key insight

The audit alone is worth the Foundation fee. If you decided not to work with us after Week 1, you would walk away with more clarity about your digital presence than most contractors have ever had, plus a Hub you can keep using to run the business.

Phase 02

Foundation

Weeks 2 to 6

The unsexy work that makes every later tactic multiply.

Before we spend a dollar of paid ad budget or write a single new page, we fix the foundation. This is the unglamorous work that makes every subsequent tactic compound. NAP cleanup across directories, Google Business Profile category and service overhaul, structured data on every existing page, call tracking installation, review acquisition automation, and the initial technical SEO work that unlocks everything downstream.

Most agencies cut corners in Foundation because it is not visible to the client. Nothing they can screenshot. Nothing they can put in a weekly report. We never cut corners here because every shortcut in Foundation becomes a problem in month 6 that costs 10x more to fix. If we are going to charge you for an engagement, the first 30 days go into making sure every later tactic has a solid base to compound on top of.

By the end of Foundation, your business has all the boring pieces that actually determine whether your marketing investment returns 2x or 10x. You will not feel a massive lift yet. You will see a steady climb in Google Business Profile views, a steady climb in review volume, and a cleanup of inconsistencies you probably did not know existed. The fireworks come in the next phase.

What we do in this phase

5-year strategic plan written, approved with the owner, and loaded into the Hub agenda as monthly milestones
NAP cleanup across 40 plus citation directories
Google Business Profile complete overhaul (categories, services, service area, 15 plus Q&A, weekly post cadence)
Structured data added to every existing website page
Call tracking installed on website and ad accounts
Automated review request system live via SMS and email
Review response templates deployed
Content strategy document written and approved
Competitor movement monitoring set up

Your side

One weekly 30-minute sync. One 90-minute strategic planning session with the owner in week 2 to build the 5-year plan. Once approved, every monthly milestone loads into your Hub agenda where you and your team see them alongside the day-to-day work. Expected lift in GBP views by end of week 4. First automated review requests firing by end of week 3. You approve the content strategy document and the 5-year plan before we move to Phase 3.

Milestone

Week 6 — Foundation complete, 5-year plan locked and loaded into the Hub agenda, GBP optimized, review engine running, tracking wired, ready for acquisition

Key insight

Foundation is where most agencies quietly skip the parts you cannot see. We refuse. If it is not done right in weeks 2 through 6, nothing we do later compounds properly, and both of us waste a year.

Phase 03

Acquisition

Weeks 4 onward (parallel with late Foundation)

Paid channels activated with full attribution from day one.

Paid channels activate in parallel with the last weeks of Foundation. Google Ads first because it captures the highest-intent queries at the moment homeowners are looking for a solution. Meta Ads second because it builds awareness ahead of the search behavior and creates the retargeting pool. Every dollar is tracked back to the exact keyword, the exact ad, the exact landing page.

No black box reporting. No 'trust us, it is working' vibes. Just numbers you can verify yourself. You get a live dashboard, weekly performance calls, and direct access to every ad account under your own login. If we ever stop working together, everything we built in your ad accounts stays in your accounts, not ours.

The acquisition phase is where the fastest lift happens. Leads typically arrive in week 1 of Google Ads activation. By week 3 your cost per lead stabilizes. By month 2 your return on ad spend is verifiable and the account is ready to scale. This is the phase that pays for everything else.

What we do in this phase

Google Ads campaign structure built from scratch (single-keyword ad groups for high-intent terms)
Dynamic call tracking with per-campaign numbers
Dedicated landing pages for each campaign type
Meta Ads Pixel and Conversions API installed and verified
Meta Lead Form campaigns with CRM integration
Retargeting layer for website visitors and engagement audiences
Weekly optimization (search term reports, bid adjustments, ad copy rotation)
Monthly strategy and performance calls with full dashboard access

Your side

Expect first qualified leads in week 1 of campaign launch. Initial cost per lead will be 20 to 40 percent above steady state while the accounts exit learning phase. By week 3 CPL stabilizes. Monthly reports show spend, leads, qualified leads, and booked jobs side by side.

Milestone

Month 2 — cost per lead stable, return on ad spend verified above 4x, account ready to scale budget

Key insight

The fastest lift in a contractor business is not SEO. It is acquisition with airtight attribution. SEO is the compound asset underneath, but acquisition is what pays the bills while the compound asset builds up.

Phase 04

Compounding

Months 3 onward

Where the asset starts building itself.

This is where the asset starts building. Content compounds in ways paid ads cannot. Every city page we publish is a permanent doorway for organic traffic. Every service page is a long-term ranking candidate. Every blog post is a potential AI citation target. Every piece of content is structured so that ChatGPT, Claude, and Perplexity can recommend your business by name when homeowners ask AI engines for local contractor recommendations.

By month 6 your site is bringing in leads every day that cost you zero incremental dollars. Organic traffic typically doubles between month 3 and month 6. By month 12 the compound value of the content engine is larger than the monthly ad spend in most cases. This is the phase where the math of Local SEO versus Google Ads flips in SEO's favor, and where contractors who stayed the course start seeing real economic independence from any single channel.

Content is not 'content marketing' in the vague agency sense. It is asset construction. Every piece we publish is either a ranking target, an AI citation target, or both. Nothing filler. Nothing vanity. If a piece cannot justify its existence by ranking intent or citation value, we do not publish it.

What we do in this phase

Weekly content production (city pages, service pages, blog posts) depending on package
Internal linking strategy and execution
Topical cluster architecture build-out
AI engine optimization (llms.txt, FAQ schema, HowTo schema, structured data)
Weekly rank monitoring for every target keyword in every target city
Monthly content performance review and underperformer expansion
Quarterly competitive gap analysis

Your side

Week by week, new pages go live. You review and approve every piece before publication. Month 4 onward, rankings start appearing in Google Search Console for keywords you never optimized for manually. By month 6 organic traffic typically doubles versus baseline.

Milestone

Month 6 — organic traffic 2x baseline, long-tail rankings consistent, AI citations appearing

Key insight

This is the phase where contractors who stayed disciplined through Foundation stop paying full price for every lead. Compound SEO is the only marketing channel that gets cheaper the longer you run it.

Phase 05

Territory Expansion

Months 6 plus

Scale outward, one metro at a time, paced to your operational capacity.

Once your core metro is dominant, the same playbook expands outward. Adjacent metros get their own city page coverage, their own GBP optimization strategy (though the profile stays one, per Google policy), their own paid campaigns, and their own ranking targets. The same territory exclusivity rule still applies: we never onboard a competitor in any metro where we already have a client. Your territory grows with you.

Expansion is always paced to your operational capacity, not your ambition. A contractor who outruns their crew capacity burns reputation faster than they build it. Late jobs, missed appointments, and angry Google reviews erase six months of marketing in a weekend. We would rather expand slowly and preserve your reputation than expand quickly and watch it crack. This is a non-negotiable pacing rule.

By month 12 of a disciplined engagement, a Central Florida contractor working with Reimagine typically has dominant presence in their core metro, active expansion in one to three adjacent metros, and a content engine generating leads across all of them. That is the finish line of the five-phase system. After that, we move into a steady-state relationship where the system keeps running and we keep refining it against competitor movement and platform changes.

What we do in this phase

Adjacent metro launches with full city page coverage
Multi-location geo-targeted ad expansions
Service area polygon expansion in GBP
Competitive conquest campaigns for contested metros
Franchise-grade reporting across all metros
Quarterly strategy sessions focused on the next expansion target

Your side

Quarterly planning calls where you decide which metros are next based on your crew capacity and operational readiness. Expansion pacing is a joint decision, not something we push unilaterally. Monthly reports show performance by metro so you always know which markets are earning and which are still ramping.

Milestone

Month 12 — core metro dominant, one to three adjacent metros active, multi-metro lead flow established

Key insight

Expansion is paced to revenue and operations, not ambition. A contractor who outruns their capacity in a storm season can lose a year of reputation in two weekends. We would rather grow slow and stay clean than grow fast and crack.

Our Commitments

Six rules we do not bend.

Zero outsourcing

Every page, every ad, every review response, every line of code is built by Andre or Dr. Kebar personally. No junior analysts. No offshore shops. No account managers standing between you and the people doing the work.

Transparent reporting

Live dashboards you can access any time without asking. Every dollar tracked. Every call attributed. Every ranking monitored. No black boxes, no vanity metrics, no agency theater.

Territory exclusivity

One contractor per trade per metro. Your direct competitors cannot hire us while you are active. This is contractual, not a handshake, and it is the reason our client roster is capped.

Tested on our own books first

Every tactic in our playbook has been validated on Rocket Garage Door Services before it ever ships to a client. If it does not move our numbers, it does not go in your engagement.

Capacity-paced expansion

We never expand your marketing faster than your operational capacity can absorb. Late jobs during a storm season destroy a year of reviews in a weekend. We refuse to set that fire.

Your assets stay yours

Ad accounts, Google Business Profile, website content, review systems, rank tracking. Everything we build or touch stays in your ownership. If we ever stop working together, you walk away with the full asset.

How We Stack Up

Reimagine vs the alternatives.

The honest comparison. A contractor's three real options for marketing operations, side by side with what Reimagine ships.

Capability

Reimagine

$779 - $6,779 / mo

Generic Agency

$3K - $15K+ / mo

In-house Hire

$5K - $12K + benefits

DIY (Owner)

$0 cash, your time

Tested on a real contractor firstRocket Garage Door
Territory exclusivityContractualN/AN/A
Founder runs the accountYesAccount managerYou, after months hiringYou
Inside Google + Meta experiencePhD + ex-Google + MetaRareRare to hire
Hub OS bundledYes (~$1,800/mo replaced)Buy + integrate yourselfBuy + integrate yourself
Lock-in contract30-day cancel6 to 12 months typicalAt-will + severance riskN/A
Your time per week1 to 2 hrs5+ hrs oversightHire + manage + 1:1s10 to 20 hrs
Reporting depthAgainst your 5-year planVanity metricsVaries by hireSpreadsheet, if any

Cost ranges reflect typical small to mid market quotes. In-house figures assume a single marketing hire at Florida market rates plus standard benefits load.

See if your territory is open.

A 30-minute discovery call to confirm availability and fit. No pitch deck. No pressure. We tell you honestly if we are the right partner for where your business is right now.

Book a Call

Questions

Everything you want to know.

What is the 5-year plan you build for clients in month 1?+
Every engagement starts with a strategic planning session in the first month, while we are still cleaning the foundation. We sit down with the owner and map five years of revenue targets, geographic expansion, crew capacity, service mix, and reputation milestones. Then we work backward to monthly to-do lists. Every monthly, quarterly, and annual report audits actual progress against the plan. The full plan and every monthly to-do live inside our shared agenda app at reimaginedigital.marketing/hub/agenda, so you log in and see what is scheduled across the next five years for your business, submit tickets when you spot something we should add or move, and watch the plan stay alive instead of dying in a slide deck.
How long until I see results?+
Discovery takes 1 week. Foundation takes 4 to 6 weeks. Paid acquisition leads start arriving in week 1 of activation (typically week 4 to 5 of engagement). First organic ranking lifts appear month 2 to 3. Compound content returns kick in month 4 to 6. By month 9, the engine is running at full capacity. Anyone promising faster results is either lying or running tactics that will get you penalized.
Do you require long contracts?+
No. We start with a 3-month foundation engagement, then move to month-to-month. Every engagement includes a custom-built website financed at 0% over 12 months. Stay a year and the site costs you nothing. Cancel before month 12 and you just pay the remaining website balance, which is yours to keep permanently. That is not a penalty, it is paying for an asset you own. We also offer an annual commitment option: pay for 10 months and get 12, saving roughly 17%. Territory exclusivity is tied to active status, so if you cancel, your territory opens to the next contractor in line.
What do you need from me?+
Access to your Google Business Profile, website admin, ad accounts, and basic business information for citations. Weekly 30-minute syncs for the first 90 days, then monthly syncs after. Notifications when you complete jobs (for review automation). Roughly 2 hours per week of your time in the first 90 days, tapering to 1 hour per month after. We handle the rest.
Can I start with just one phase?+
Not really. The phases are designed to build on each other. Running acquisition without foundation is pouring water into a broken bucket. Running compounding without acquisition means you have no live data to validate what content actually works. The foundation phase is required. After that, which channels you activate is flexible and tied to your package.
What if I already have some of this in place?+
Great. Discovery phase will find what you already have and what still needs work. We do not rebuild things that are working, we only fix what is broken and add what is missing. Clients who come in with a solid GBP and basic tracking often move through Foundation faster because there is less to fix. You pay for the work done, not for a template.
Who actually does the work on my account?+
Our co-founder Andre Alves handles strategy, SEO execution, website builds, and discovery calls personally. Dr. Kebar Y handles research, methodology, and ad platform expertise. There are no junior analysts, no account managers between you and the people doing the work, and nothing outsourced offshore. This caps how many clients we can take. It also caps how badly things can go wrong.
I already have a website. Why would I need a new one?+
Because your website is the foundation everything else sits on, and most contractor websites fail three tests that directly affect lead generation. First, speed: if your site takes more than 3 seconds to load on mobile, Google suppresses it in local results and paid ads cost more because your Quality Score drops. Second, schema markup: without proper LocalBusiness, Service, and FAQ schema, Google cannot match your pages to the search queries that bring calls. Third, conversion architecture: most contractor sites have one contact page buried in the navigation instead of CTAs engineered into every scroll point. We build your new site during Foundation at no extra cost, and you own it permanently. If your current site passes all three tests, Discovery will say so and we will work with what you have.
I do not have time for weekly meetings and marketing approvals.+
Neither do we. The weekly syncs during Foundation are 30 minutes, not an hour, and they exist because decisions made during Foundation affect everything that comes after. After the first 90 days, syncs drop to monthly and most clients spend less than an hour per month on marketing communication with us. We do not send approval chains for every social post or ad variation. You approve the strategy once, we execute, and you see results in the dashboard. The contractors who waste time on marketing are the ones managing five different freelancers. The whole point of hiring an agency is that you stop thinking about it.
How do I know you will not just take my money and disappear?+
Three things protect you. First, every ad account, domain, and Google Business Profile is registered in your name from day one. We never hold assets hostage. If we disappeared tomorrow, you would still own everything we built. Second, we publish our pricing publicly and operate on month-to-month terms after Foundation. Agencies that rely on opacity and lock-in contracts are the ones that disappear. Third, we run Rocket Garage Door Services in your market. We are not a remote agency you found on Google. We live here, our own business depends on local reputation, and you can drive to our office in Winter Haven if something goes wrong.