Live
Multimodal diagnosis (photo + audio)
Tech sends a photo or a voice memo. Deco analyzes the symptom and drafts a repair recommendation with part references before the car hits the lift.
Ask about this🔧 Hub Auto Shop · U.S.
The alternative to Tekmetric, with Deco 1.0 built in
More than a repair order app.
Everything your shop needs, in one place.
For solo techs, mid-size shops, and multi-bay operations. The Hub does what Tekmetric does (RO, scheduling, billing) and more of what it doesn't: vehicle history by VIN in 2 seconds, photo-stamped warranty, Auto Pilot reminders by usage profile (rideshare 30d, fleet 60d), VIN OCR + NHTSA recall lookup, automatic mechanic commission, AI-assisted multimodal diagnosis.
✓ No contracts✓ Done-for-you setup in week one✓ CCPA + OSHA-friendly compliance✓ Export everything on cancel
Sound familiar?
Situations every auto shop lives. If more than two of these ring a bell, the Hub fixes them.
📞
Phone tied up with diagnosis questions
Customer calls, describes a knocking sound, you spend 10min talking it out, then drive out for an inspection anyway. Conversions drop.
📝
RO on paper or in WhatsApp
Tech writes it down, owner photos it, customer loses it. 30% of estimates die from inertia.
💸
Commission calculated on a spreadsheet
Mike says 28 ROs, Excel says 24. Owner thinks they're overpaying, tech thinks they're underpaid. End of every month: fight.
🏃
Customer skips preventive maintenance
Without a systematic reminder, they forget. When the timing belt breaks at 90k, they tow it to your competitor.
💸
AAA / fleet referrals charge per lead
Every customer from AAA / Mitchell / fleet referral platforms costs you. Cold lead? You paid. Customer went elsewhere? You paid.
🛡
Warranty disputes go in circles
Customer comes back 2 months later saying the brake job failed. Without photo + signature, the conversation is 'he said she said'.
How it works today → How it works with the Hub
Same shop, same crew, same customers. Just a different tool.
❌ Before
- ×Customer describes problem by phone, you book a visit just to estimate.
- ×Paper RO scrawled in the back of the shop, nobody can read it.
- ×Customer calls "is my car done?" three times before you answer.
- ×Crew finishes the job, wrong part ordered. Back to square one.
- ×Commission argument at the end of every month, no one trusts the spreadsheet.
- ×Customer comes back 8 months later claiming you broke it last time, no evidence.
- ×No route optimization, driver bounces between 6 pickups burning fuel.
- ×One tech does 70% of the work, you can't tell until it's too late.
✨ After
- ✓Customer texts a photo, Deco identifies issue + part + ETA in seconds.
- ✓Digital RO, approval by text, customer signs from their phone.
- ✓Live kanban, customer gets "Ready for pickup" SMS automatically.
- ✓Digital parts-seal with photo + hash before touching the engine.
- ✓Commission auto-calculated per tech, ACH every Friday, no disputes.
- ✓Warranty registered at RO close, 30d reminder before it expires.
- ✓Route optimized, driver gets ordered stops and customer gets ETA.
- ✓Leaderboard shows who's carrying the shop, data drives the bonus.
12 things only the Hub does
No U.S. auto shop platform ships all of these today. Each one solves a real shop problem.
📸
Multimodal diagnosis (photo + audio + text)
Customer or tech describes the problem any way that's easier: photo, voice memo, typed description (or all three). Deco processes everything and identifies the failure + part + labor estimate in 2.4 seconds. Tech speeds up diagnosis from 30 min to 5 min.
📷
Plate OCR + NHTSA recall lookup
Phone camera reads the plate, Deco pulls NHTSA recalls + FIPE-equivalent + full vehicle history in 10 seconds. Intake at the counter without typing. Open recall? Deco flags it on the write-up automatically.
🔒
Digital parts-seal (photo + GPS + hash)
Before touching a motor, transmission, or turbo, tech seals the job with a photo + GPS + timestamp hash. Becomes iron-clad evidence in any warranty dispute. No more 'I didn't touch that'.
⏱
Maintenance cadence by usage profile
Deco knows the right interval: Uber/Lyft 30d, fleet 60d, private 6m. Fires the right SMS at the right moment for each vehicle, not a generic blast. Customers who would have churned become recurring.
🛡
Warranty auto-registered at RO close
The moment the RO closes, the Hub registers the warranty and schedules a customer reminder 30 days before it expires. Cuts disputes and drives return visits for preventive work.
📋
RO-to-warranty chain (audit trail)
Every job builds a permanent history: photos, parts, signatures, notes. Every dispute has an audit trail with GPS + IP + timestamp. Legally binding, zero paper.
🚗
NHTSA recall lookup at write-up
When the plate is scanned, Deco checks NHTSA for open recalls on that VIN automatically. Tech knows before the car hits the lift. New revenue line, stronger customer trust.
💬
SMS tied to the RO (full history)
Service writer or tech replies to the customer from inside the RO. They see the full history (every message, every photo, every estimate) before saying a word. No more 'what did you tell them?'.
🗺
Route optimization for tow / loaner / leva-traz
Shop picks up or drops off? Deco orders the stops by geo + customer time window. Driver follows the route, customer gets ETA SMS automatically. Saves miles, fuel, and frustrated calls.
📷
Before/during/after photo gallery per RO
Tech snaps photos at intake, mid-repair, and delivery. Hub organizes them by RO automatically. Customer sees the full sequence, you have dispute protection. Free trust-building on every job.
💰
Per-tech commission auto (% + NPS bonus)
Hub closes the RO, calculates commission per tech rule (% + 5-star NPS bonus), generates the pay stub, and schedules ACH on Friday. No spreadsheet, no argument.
🔍
Revenue forecast by category (domestic × import × EV × fleet)
Hub sees your RO queue, scheduled services, and expiring warranties by vehicle category. Shows which line is growing and which is dragging margin. Staffing and stocking decisions on data, not gut.
From signed contract to first RO in the Hub: one week
No migration trauma, no losing your customer book, no crew sitting idle for a month learning a new system.
1
🤝
Guided onboarding
1-hour call with us: configure techs, labor matrix, parts catalog, commission rules, warranty terms. Integrate Stripe/ACH, state tax, and Google Calendar together.
2
📦
Import customer + vehicle history
CSV upload, every vehicle gets a profile with all past ROs, warranties, and cadence schedule. Ready day 1, nothing lost.
3
🚀
Connect integrations
Stripe + ACH, state sales tax, Google Calendar, your SMS line. Train your team (service advisor, technicians, dispatcher) in 30 min.
4
📈
See first numbers
Within 7 days: first digital RO approved by text, first plate scan with recall lookup, first commission auto-calculated. Decide if month 2 makes sense.
Onboarding included. No setup fee. No contract.
Hub vs Tekmetric, side-by-side
47 features compared. Click ℹ️ to see each one running.
✓ has · ~ partial · — missing · ✅ ready · 🚧 building · hover the icons in the feature name for details
✅ Ready features: running today in production. Adapt to your shop in week one.
🚧 Building: in active development. Ships into your plan at no extra cost when ready. Customers who come in now are design partners: front-of-the-queue priority, special pricing on early months, full team attention to shape the feature for your shop.
| Feature | Hub (from $397) | Tekmetric (Pro $399) |
|---|---|---|
✅Vehicle history by plate or VIN in 2 seconds type the plate or VIN, Hub shows full RO history, photos, active warranty, return cadence (Uber/Lyft 30d, fleet 60d, retail 6m). | ✓ | — |
✅RO with photos stamped with GPS + timestamp intake photo, old part, new part, finished. Each has lat/lng + timestamp. Becomes evidence in warranty or insurance claim. | ✓ | — |
✅Customizable shop Kanban stages on your flow (Intake → Diagnosis → Estimate → Approved → Repair → Ready → Paid). Drag the card from the phone. | ✓ | — |
✅Digital warranty (tracked by days and miles) signed certificate, monitored, 7-day-before-expiration reminder. Cuts the argument about warranty. | ✓ | — |
✅Auto Pilot · maintenance reminders by usage profile automatic SMS: rideshare 30d, fleet 60d, retail 6m, warranty expiring 7d. Text adapts to the profile. Not "6 months" for everyone — Hub identifies the usage and fires the right cadence. | ✓ | — |
✅Estimate → RO in 1 click via SMS symptoms + diagnosis + parts + labor on a form. Send via SMS, customer clicks to approve, becomes an RO automatically. | ✓ | — |
✅Automatic ACH/card invoicing tied to the RO Stripe payment link generated from the RO. Customer pays, Hub confirms automatically, invoice generated, card moves to "Paid". | ✓ | — |
✅Automatic mechanic commission % rule per tech. Hub pulls closed ROs, calculates commission, generates pay-stub PDF, schedules ACH on the 5th. | ✓ | — |
✅Time Clock via phone each tech punches with 1 tap (clock_in / lunch / clock_out). GPS validates. See in real time who is active. | ✓ | — |
✅Goals + tech leaderboard monthly shop goal, live progress bar, ranking of who billed the most. Drives the floor, basis for bonus. | ✓ | — |
✅Google + Meta ads generator (Pro) Deco 1.0 builds title, copy, audience, budget. Paste into Google Ads + Meta Ads in ~5 min. Included in Pro. | ✓ | — |
✅Google + Meta ads publisher (Elite) Includes the generator + Hub publishes via Google Ads API + Meta Marketing API. No copy-paste. Live in ~6 min. Included in Elite. | ✓ | — |
✅Public scheduling (customer books themselves) public page shows live mechanic schedule. Customer picks, drops into Google Calendar + opens an Intake card + SMS confirmation. | ✓ | ~ |
✅SMS + email + call inside the RO conversation tied to the plate. Service writer, tech and owner see the same history. No more "what did you tell the customer?". | ✓ | ~ |
✅Deco 1.0 writes diagnosis, warranty and Instagram 1 click generates 4 versions: technical, customer-friendly, formal warranty, Instagram post. Powered by Deco 1.0. | ✓ | — |
✅Price suggestion based on comparable ROs pulls similar past ROs + part cost + standard margin. Suggests a fair price, not too high, not too low. | ✓ | — |
✅Parts comparison (NAPA / AutoZone / O'Reilly) for the customer Hub shows 2-4 part options with price, warranty, quality. Customer picks without pressure. Increases trust and ticket. | ✓ | — |
✅Performance dashboard and lead sources closed ROs, average ticket, lead→customer conversion, NPS, top sources (Ads, referral, Maps, Instagram). Marketing decisions on numbers. | ✓ | ~ |
✅Billing: invoice, ACH, reconciliation, AR aging invoice generated at payment, ACH reconciliation automatic, AR aging in real time, 1099 / W-2 reports to the accountant in 1 click. | ✓ | ~ |
✅RO with 3-way e-signature + audit trail customer, responsible mechanic, and shop sign from the phone. Hub records IP, date, time. Counts as a legal document. | ✓ | ~ |
✅Role-based permissions (owner, manager, service writer, tech, marketing) 5+ default roles. Each sees only what they need. Audit log of who viewed/edited what. | ✓ | ~ |
✅Human English support over text + email replies in under 2h business hours. No chatbot, no ticket queue. Whoever responds actually understands the system. | ✓ | ~ |
✅Presence on Google Maps, GBP, Waze, Apple, Yelp register once in the Hub, sync 6 platforms. Updated a photo or hours? Reflects everywhere in hours. | ✓ | ✓ |
✅Runs on the phone like an app opens like an app from the browser. Tech updates from phone in the bay, service writer from the counter. | ✓ | ✓ |
🚧 Plate and VIN OCR by photo (NHTSA recalls + paint code + procedence) phone camera reads the plate or VIN, Deco pulls data from NHTSA + recall history + original color + year + procedence. Intake at the counter in 10 seconds instead of typing. | ✓ | — |
🚧 Used-car evaluator (KBB + actual condition) customer wants to sell? Tech takes photos, Deco generates an appraisal report cross-referencing Kelley Blue Book + real condition. Shop becomes the trusted appraisal point in the region, draws traffic. | ✓ | — |
🚧 Automatic pre-purchase inspection (Deco generates report) customer is buying a used car, brings it for inspection. Tech snaps photos of what matters, Deco generates a detailed report in 1 hour. New paid service, new revenue stream. | ✓ | — |
🚧 Personalized tech tutorial Deco identifies the service (replace pads on Honda X Y), pulls a video tutorial specific to that model. Tech ramps fast if it's the first time. Cuts errors and time. | ✓ | — |
🚧 Multimodal diagnosis · photo, text and audio (Deco) customer or tech describes the problem any way that's easier: writes detail ("when I brake on a curve the wheel vibrates and there's a metallic noise"), records audio, takes a photo (or all three). Deco 1.0 processes everything and identifies failure + likely parts + time + price range. 2 uses: tech speeds up diagnosis from 30min to 5min; customer arrives armed so the tech doesn't inflate the estimate. | ✓ | — |
🚧 Photo-based pre-estimate via SMS customer texts a photo of the issue before bringing the car. Deco estimates a quote + execution time. Customer decides whether to bring it with aligned expectations, reduces no-show. | ✓ | — |
🚧 Smart mechanic allocation by specialty RO comes in, Hub assigns the right tech (engine, electrical, body, suspension) + current workload. Cuts execution time and rework. | ✓ | — |
🚧 Weekly load forecast (Deco) Hub learns the pattern (Monday busy, Saturday short, end of month with services) and predicts how many techs to staff + how much inventory to buy. | ✓ | — |
🚧 Car sitting in the shop alert X hours without movement on the Kanban card? Hub notifies the manager. Reduces customer complaints and identifies invisible bottlenecks. | ✓ | — |
🚧 Pickup/drop-off routing (tow truck + valet) shop picks up / drops off? Hub optimizes the order of actions by geolocation + customer time. Saves miles, fuel, time. | ✓ | — |
🚧 Direct insurance integration (claim) parts, labor, inspection photos already upload to the insurance platform. Cuts paperwork from 2 days to 1 hour. Shop becomes a preferred partner. | ✓ | — |
🚧 Revenue forecast (next 30/60/90 days) Hub sees the RO queue, scheduled services, warranties expiring, and predicts revenue. Predictable cash flow for the shop. | ✓ | — |
🚧 Real-time COGS (parts cost vs charged price) real margin per service. Shows which is most profitable (oil change? full service? clutch?) to decide where to focus the operation. | ✓ | — |
🚧 Regional benchmark (anonymous) Hub compares your average ticket, time per service, return rate against similar shops in the region. "Your average oil change is 18min above the median, optimize the pit-stop". | ✓ | — |
🚧 Per-mechanic funnel analysis (Deco coach) approved estimate rate, average time per service, warranty return rate. Deco coach identifies individual bottleneck ("Carlos has above-average returns, review the brake procedure with him"). | ✓ | — |
🚧 Vehicle-type analysis (which is most profitable) which make/model is most profitable? Which has the most returns (recurring problem)? Decide shop focus (Toyota specialist vs multi-brand, avoid car X that always comes back). | ✓ | — |
🚧 Automated post-service (7d / 30d / 60d / 6m) 7d (satisfaction check), 30d (active warranty reminder), 60d (suggest preventive maintenance), 6 months (review). Customer stays close, returns on their own. | ✓ | — |
🚧 Digital loyalty card with prizes every 5 visits, free oil change or X% off the next one. Hub controls points automatically on the customer profile. | ✓ | — |
🚧 Cashback referral program closed customer gets their own link. Referred friend brought a car? Cashback of $ X (configurable). Pipeline grows without paying for ads. | ✓ | — |
🚧 Extra-service authorization via e-signature found you need to swap something else during repair? Send the additional estimate photo via SMS, customer clicks and signs digital. Ends "I didn't authorize that" and warranty fights. | ✓ | — |
🚧 Digital seal on parts (photo + GPS + timestamp) photos with virtual seal + GPS + timestamp on important parts (remanufactured engine, transmission). Strong warranty for the customer, legal coverage for the shop. | ✓ | — |
🚧 Integration with NHTSA standard time tables Hub knows the standard time per service published by NHTSA / Mitchell 1 and shows whether the tech is above or below. Normalizes billing and identifies drift (slow tech or too fast). | ✓ | — |
🚧 Portable procedence history (customer takes it to another shop) customer moves city or shop? Hub generates a link with full history for the next shop to access (with the customer's authorization). Becomes a regional differentiator. | ✓ | — |
✨ New · Reimagine's own AI
Meet Deco 1.0
Our in-house AI, built into every Hub.
Deco 1.0 is our proprietary AI. It lives inside the Hub and takes care of the busy work: multimodal diagnosis from photo + audio + text, plate OCR with NHTSA recall lookup, maintenance cadence by usage profile, warranty auto-registration, route optimization for pickups, and before/after photo quality checks.
No prompt, no ChatGPT tab, no extra subscription. Built into every plan.
📸
Multimodal diagnosis
Photo + audio + text
📷
Plate OCR
NHTSA + recalls in 10s
🔔
Cadence
Uber 30d, fleet 60d, private 6m
🛡
Warranty auto
Registered at RO close
🗺
Route optimization
Tow / leva-traz
🔍
Quality photos
Before / during / after
✓ In every plan✓ No per-use fee✓ CCPA-friendly✓ Same engine across every Reimagine vertical
Run the math
Same price as Tekmetric ($399/mo vs $397/mo). The reframe: same cost, 15+ features Tekmetric doesn't ship anywhere.
Your shop
These numbers help us pick the right plan. They don't change the list price.
Included in Hub Starter
- ✓Human onboarding in week oneIn the market: Usually a separate $1,500-3,000 setup fee
- ✓Customer + vehicle history migrationIn the market: Often a per-record migration fee
- ✓Team training (service advisor, techs, dispatch)In the market: Sold as a separate course
- ✓Text + email supportIn the market: Ticket queue or chatbot
- ✓Full export on cancelIn the market: Exit fee at most platforms
- ✓No contract, cancel anytimeIn the market: Annual contract standard
Side-by-side
Tekmetric Pro$399 /mo
Hub Starter$397 /mo
Direct savings
$2/mo
$24 per year.
The bigger win: these 12 features Tekmetric doesn't have anywhere (10 in Starter, 2 are Pro/Elite extras):
📸Multimodal diagnosis
📷Plate OCR + NHTSA recall
🔒Digital parts-seal
⏱Maintenance cadence
🛡Warranty auto-registered
📋RO-to-warranty audit trail
🗺Route optimization tow/leva-traz
🏆Per-tech leaderboard
🔍Revenue forecast by category
📷Before/after gallery per RO
💰Cashback referrals + ads-generatorPro
🚀Ads publisher via APIElite
The 10 without a badge come with Hub Starter ($397). The ones tagged PRO or ELITE require those tiers, but Pro ($697) is still above Tekmetric by only $298/mo with far more features.
Pick the size. Everything else is the same.
Most features are identical across the three plans. The plan you pick is mostly about the size of the operation (techs, vehicles, integrations). Pro and Elite also get 2 marketing extras on top.
In every plan
✓✅Vehicle history by plate or VIN
✓✅RO with GPS-stamped photos
✓✅Customizable shop Kanban
✓✅Digital warranty (days + miles)
✓✅Auto Pilot maintenance reminders
✓✅Estimate → RO in 1 click via SMS
✓✅Automatic ACH/card invoicing
✓✅Automatic mechanic commission
✓✅Time Clock via phone + GPS
✓✅Goals + tech leaderboard
✓✅Public scheduling page
✓✅SMS + email inside the RO
✓✅Performance dashboard
✓✅Role-based permissions + audit log
✓✅Billing + AR aging + 1099/W-2
✓✅RO with 3-way e-signature
✓✅Runs on your phone like an app
✓✅Human text + email support
✓🚧 Multimodal diagnosis (Deco)
✓🚧 Plate OCR + NHTSA recall lookup
✓🚧 Digital parts-seal (photo + hash)
✓🚧 Route optimization tow/pickup
✓🚧 Before/after gallery per RO
✓🚧 Revenue forecast by category
✓🚧 Per-mechanic funnel analysis
✓🚧 Vehicle-type profitability
✓🚧 Automated post-service
✓🚧 Digital loyalty card
✓🚧 Cashback referral program
✓🚧 Extra-service e-sign auth
Starter
Solo / small shop
$397/mo
Plan limits
- ✓Up to 3 techs/team members
- ✓Up to 50 active vehicles
- ✓Up to 5 external integrations
No marketing extras. For SEO + Deco-powered ads, move up to Pro.
Book a demo★ Most chosen
Pro
Mid-size, the most-chosen
$697/mo
Plan limits
- ✓Up to 15 techs/team members
- ✓Up to 300 active vehicles
- ✓Up to 20 external integrations
Exclusive extras
- ★SEO Level 1 (requires Hub Site)
- ★Google + Meta ads generator
Elite
Multi-bay / multi-location
$1,197/mo
Plan limits
- ✓Unlimited techs/team members
- ✓Unlimited vehicles
- ✓Multi-location + all integrations
Exclusive extras
- ★SEO Level 1 (requires Hub Site)
- ★Ads publisher via API
Every plan includes onboarding, text + email support, and full export on cancel. No contracts.
🏗️ Additional product
Hub Sitepowered by Reimagine
A professional website for your shop, custom-designed (not a template), fully connected to the Hub. Separate product from the plan: one-time payment, no monthly fee. Works with any Hub plan (Starter, Pro, or Elite). This is where SEO Level 1 from Pro and Elite plans comes alive: every service (brake job, oil change, alignment) becomes an SEO-optimized page on YOUR domain. Without Hub Site, that benefit sits dormant, but everything else in the plan runs the same.
One-time
$5,000
one-time payment, no monthly fee
Installments
24× $271
total $6,500 (30% interest)
💬 I want Hub Site
We talk, understand your brand, and deliver in 2-4 weeks.
Don't want to handle marketing? We handle it.
The system comes ready for you to run marketing yourself. But if you don't want to (or don't have time), you can hire us separately.
🔍
Full Google SEO
Makes sense for anyone who already has Hub Site running (service pages already come with SEO Level 1). This package closes the loop: backlinks, monthly blog, link building, and ongoing optimization to compete for high-value keywords in your area.
Includes: keyword planning, editorial calendar, blog writing (2-4 posts/mo), local link building, ongoing technical optimization.
From $1,500/mo (contact us)
📣
Google + Meta Ads management
The Hub generates the ad ready to paste. If you want someone creating, monitoring bids, testing creatives, and optimizing every day, we take care of that for you. You just watch the leads come in.
Includes: account setup, campaign creation, bid management, new creatives every week, monthly performance report.
$800/mo + media budget
🎬
Before/after repair videos
Car came in wrecked or broken, left looking perfect. Transformation video for your shop Instagram in vertical Reels + square feed post + Stories. Customer trusts before calling.
Includes: editing with dynamic cuts, captions, licensed music, brand-consistent palette, delivery in 3-5 business days.
From $450/video
Media budget (what Google and Meta charge for ads) goes directly from your account to the platform. We never mark up on media.
Building Now
New tools being built right now.
Blue “Live” badge means it's running in your account today and has a full page. Pink “Soon” badge means it's in active development. Every eligible plan gets new features at no extra cost when they ship.
Live
Digital warranty auto-registration
Warranty is logged at job close — part, labor, and expiration date. Customer gets a link. No lost paper warranty cards.
Ask about thisLive
Maintenance cadence by usage profile
Hub tracks each vehicle's last service and sends the next reminder at the right interval — oil at 5k, timing belt at 60k, etc.
Ask about thisLive
Before/after photo gallery per RO
Every repair order gets its own album. Shareable link, customer-facing, permanent record. Kills warranty disputes.
Ask about thisLive
Tech commission auto-calculated
Flat rate, hourly, or percentage — Hub picks the right formula per tech per RO and posts the payout at close.
Ask about thisLive
RO with 3-way e-signature
Customer, service advisor, and shop owner sign the repair authorization from any phone. Audit trail on every RO.
Ask about thisSoon
Plate OCR + NHTSA recall lookup
Point the camera at the plate. Hub reads it, pulls VIN, checks NHTSA for open recalls, and attaches results to the RO.
Request early accessSoon
Used-car evaluator (KBB + condition)
Inspection checklist auto-generates a condition score. Hub queries KBB range and drafts a trade-in or purchase offer.
Request early accessSoon
Pre-purchase inspection report
Standardized 50-point checklist with photos. Customer receives a shareable PDF they can show the seller or lender.
Request early accessSoon
Weekly load forecast by Deco
Deco reads the open RO queue, scheduled service calls, and historical patterns to forecast the week's throughput by bay.
Request early accessSoon
Direct insurance claim integration
Fill the estimate once. Hub formats and submits to the carrier portal. Supplements auto-attach to the original claim.
Request early accessSoon
Revenue forecast by category
Projection broken out by service line (domestic, import, EV, fleet). Useful before a hiring decision or a slow-season capital call.
Request early accessSoon
Digital loyalty card with prizes
Punch-card logic built in. Customer hits the threshold, Hub sends the reward and logs redemption. Zero manual work.
Request early accessSoon
Post-service sequence (7d / 30d / 6m)
Review request at 7 days, referral ask at 30, next maintenance reminder at 6 months. All triggered automatically at RO close.
Request early accessSoon
Cashback referral program
Customer refers someone, Hub tracks the conversion and issues the cashback automatically. No manual tracking.
Request early accessSoon
Digital parts-seal (photo + GPS hash)
Photo of each part installed, hashed with GPS and timestamp. Warranty disputes resolved with one link, not a phone call.
Request early accessHow we work
Anyone who's run an auto shop has seen pretty software turn into a nightmare (12-month contract, exit fee, data held hostage). Not here.
🚫
No contracts
Cancel any time. No fee, no holdover, no "stay another 3 months to fix it". If it doesn't fit, you walk.
📦
Your data is yours
On cancel, export vehicles, customers, ROs, warranties, and financials in one click. CSV + ZIP. No exit fee.
🤝
Onboarding included
We configure it together: techs, labor matrix, commission rules, warranty terms, Stripe + ACH. Train your team in 30 min. No setup fee.
💬
Human support over text + email
Talk to someone who actually understands auto shops: commission per tech, warranty disputes, NHTSA recalls, state inspection compliance. No chatbot.
🇺🇸
Built for the U.S. market
ACH + Stripe, DocuSign-class e-sign, NHTSA integration, OSHA PPE, state inspection compliance. Native U.S. tooling, not a translated overseas platform.
🔒
CCPA + audit-log compliance
Customer only sees their own data. Audit log on every sensitive access. Anonymization in reports. CCPA compliance is automatic, not optional.
Questions that keep coming back
Does this work for a 2-bay shop? And a 15-tech franchise?+
Both. A 2-bay solo operation uses Starter $397 (3 members, 50 vehicles). A mid-size shop with several techs uses Pro $697 (15 members, 300 vehicles). Multi-bay franchise or multi-location goes to Elite $1,197. The system grows with you without changing platforms.
Is it already running somewhere?+
Yes. The core of the platform has been running in production with our U.S. trade customers for 1+ year. Customer #1 in a new region is a design partner: locked-in pricing, front-of-the-queue priority, full team attention to shape the features for your shop.
What if I'm using Tekmetric today?+
Most common starting point. We export your customer and vehicle data from Tekmetric, import into the Hub via CSV, and rebuild your service catalog and commission rules in the onboarding call. In one week you're running 100% in the Hub with multimodal diagnosis, plate OCR, and auto-calculated commissions.
What does it cost?+
Starter $397/mo (3 techs, 50 vehicles). Pro $697 (15 techs, 300 vehicles, includes SEO + ads generator). Elite $1,197 (unlimited, multi-location + ads publisher API). Stripe + ACH + DocuSign-class e-signature included in every plan. No setup fee, no contracts.
How does the multimodal diagnosis work?+
Customer or tech describes the problem any way that's natural: types a description ("when I brake on a curve the wheel vibrates and there's a metallic noise"), records a voice memo, snaps a photo, or all three. Deco 1.0 processes everything and identifies the likely failure, parts needed, labor estimate, and price range in under 3 seconds. Tech speeds up diagnosis from 30 minutes to 5.
How does the digital parts-seal protect me in a warranty dispute?+
Before touching a motor, transmission, or turbo, the tech seals the job with a GPS-stamped photo + timestamp hash. If a customer comes back 6 months later claiming you broke something, you open the RO and show the sealed photo evidence from before the repair started. Dispute closed.
State sales tax + 1099 + W-2?+
Yes. State sales tax handled per state. Generates 1099-NEC for subcontractors, W-2 for employees. Integrates with Gusto / ADP for payroll where you want it. CCPA-compliant reporting throughout.
What if I cancel?+
Export vehicles, customers, ROs, warranties, and financials in one click. CSV + ZIP. Nothing held back. No fee, no contract. CCPA-friendly. You own your data from day one.
Want to see it running in your shop?
15 minutes of demo. We show the Hub running live with data close to yours (VIN OCR, multimodal diagnosis, Auto Pilot reminders, photo-stamped warranty, commission auto-calc). Then we ask if it fits.
Replies in < 2 hours during business hours
✓ No contracts✓ CCPA + OSHA-friendly✓ Export everything on cancel✓ ACH + Stripe included