Automated Payment Collection
Job done? Hub sends a payment link immediately. Customer pays by card or ACH. No invoice chasing.
View featureFeature · Reimagine Hub
Live in production 13+ months · 4 industries · Founded by PhDs (ex-Google, Meta)
The pain you recognize
Forgotten invoices, disputed charges, and unorganized records pile up. An automatic invoice sent the moment the job closes eliminates all three.
A $1,800 job completed on the 18th. Payment came in. Nobody sent a formal invoice. The customer disputes the charge two weeks later claiming they never received documentation. No invoice on file, no quick way to prove the transaction.
You send your accountant a spreadsheet with 35 jobs every month. They charge $7 per invoice to enter them. That is $245 a month, $2,940 a year, just for someone to type numbers that already exist in your system.
Your property management client needs the invoice for the October maintenance jobs before October 31 for their books. Your front desk forgot. Client calls November 2, furious. You send a late invoice. They question whether to continue working with you.
IRS audit request. You need every invoice from the last two years. They are in three different email folders, two spreadsheets, and one accounting software export. It takes your accountant six hours to compile them. $900 in billable time to find records that should have been organized automatically.
How it works
From job close to invoice delivery and QuickBooks export, every step runs without staff intervention.
ACH clears, card payment confirms, or cash is logged. Hub detects the payment and immediately triggers invoice generation. No manual step, no reminder, no coordinator remembering to send it. The invoice goes out in the same moment the payment is confirmed.
The Reimagine team configures your business details during onboarding: business name, address, tax ID, service types, applicable tax rates. Hub pulls the job description, line items, payment amount, and customer details from the job record. No retyping data that already exists in the system.
Hub generates a professional PDF invoice with your logo, itemized job details, payment confirmation, and receipt number. Sends it to the customer's email on file. For business clients, the invoice includes all the fields their accounting team needs to process it. No follow-up required.
Hub archives every invoice for five years with a tamper-evident hash. At the end of each month, Hub exports a consolidated CSV of all invoices in a format compatible with QuickBooks, Xero, FreshBooks, and Wave. Your accountant receives the file on the first of the month without you doing anything.
Real example
See how Hub helps a property manager eliminate month-end scramble and locks in a commercial client renewal.
Rick manages billing for a 14-unit property management firm in Austin. Before Hub, month-end meant two days of spreadsheets. Now it is automated.
Automatically generates and sends management fee invoices for all 14 managed properties. All invoices timestamped before the end of the month.
Receives Hub notification: 'October invoicing complete. 14 invoices sent. 12 paid. 2 pending.'
Downloads the monthly CSV, emails it to the accountant. Done in five minutes.
Month-end went from two days of spreadsheet work to five minutes of downloading one file. Rick spent the rest of November 1 on client calls instead of data entry.
Before vs. after
By the numbers
Results from businesses using Reimagine Hub automatic invoicing across home services, auto shop, real estate, and property management.
Results vary by volume, service catalog, and configuration. Figures observed across Reimagine operations running this feature for 3+ months.
By industry
Every service business needs a clean paper trail. The same invoicing engine works for any job type, from HVAC to property maintenance.
What sets us apart
QuickBooks requires manual entry from a separate system. ServiceTitan invoices from templates but does not auto-trigger on job close. Hub sends instantly when the job is marked paid.
Direct comparison
How invoicing features compare across platforms.
| Feature | Reimagine Hub | ServiceTitan | Jobber | QuickBooks |
|---|---|---|---|---|
| Invoice auto-triggered at payment confirmation | ✓ | — | — | — |
| Invoice auto-sent to customer email | ✓ | ~ | ~ | ~ |
| Monthly export to accountant (CSV/QuickBooks) | ✓ | ✓ | ✓ | ✓ |
| Five-year archive with tamper-evident hash | ✓ | — | — | ~ |
| Payment vs. invoice reconciliation automated | ✓ | ~ | ~ | ✓ |
| Business client invoice before month-end cutoff | ✓ | ~ | ~ | ~ |
| Included in base plan | ✓ | — | ✓ | — |
Technical honesty
Automatic invoicing covers most scenarios. A few edge cases need setup.
Split invoices (where one job is billed across multiple invoices to different parties) require a custom configuration request
Sales tax rules vary by state and service type; the Reimagine team configures your specific tax rules during onboarding
Recurring subscription invoices (monthly maintenance plans) require a separate recurring schedule setup, which the Reimagine team handles during onboarding
Hub flags any invoice that could not be generated automatically and queues it for coordinator review with the reason clearly stated.
Comes with the Hub
Automatic invoicing reads directly from the Hub job record. The job description, line items, team member assigned, and payment amount are all already in the system. The invoice is generated from that data without any retyping. The same record that holds the signed contract, the before-and-after photos, and the customer messages also holds the invoice and receipt.
Job done? Hub sends a payment link immediately. Customer pays by card or ACH. No invoice chasing.
View featureClient, contractor, and tech each sign from their phone. Legally valid digital signature, no printer needed.
View featureHub calculates each tech's commission the moment the job is paid. Tech sees it in real time. No spreadsheets, no disputes.
View featureBuild a photo-backed, line-item estimate in under 5 minutes. Customer signs from their phone. Converts to invoice on approval.
View featureOwner, manager, front desk, team member, client. Each role sees only what it needs. Audit trail on every access, two-factor confirmation for sensitive actions.
View featureRevenue, margin, team member quality scores, average job value. Deco AI spots patterns you missed. Updates in real time as each payment comes in.
View featureDeco AI finds the right customer on Google Maps, Zillow, and social, enriches with phone numbers, and sends a personalized text. Responders drop into the pipeline already tagged.
View featureAI reads the customer's description or photo and sends a price range in under 2 minutes, 24/7.
View featureEvery feature above comes inside the Reimagine Hub on the same plan. See all Reimagine Hub features or get in touch if you are looking for something specific.
Pricing
No accounting add-on, no per-invoice fee. Automatic invoicing and five-year archive are part of the base Hub plan.
Glossary
Plain-English definitions for invoicing and billing concepts.
FAQ
The monthly CSV export is compatible with QuickBooks (Online and Desktop), Xero, FreshBooks, Wave, and Zoho Books. Your accountant can import it directly.
Yes. The Reimagine team loads your logo, business name, address, and branding during onboarding. All invoices use your branded template from day one.
Hub generates an invoice for the amount paid and notes the outstanding balance. When the remaining balance is paid, Hub generates a second invoice for the balance and a final receipt showing the job fully paid.
Hub sends the invoice as a PDF attachment to the customer's email address on file. For customers in the Hub messaging channel, it also sends a link to view the invoice from their phone.