🐾 Hub Pet Services · U.S.
The alternative to Gingr, with Deco 1.0 built in

More than a grooming scheduler.
Everything your pet business needs, in one place.

For grooming, boarding, daycare, and retail. The Hub does everything Gingr does (booking, pet profiles, POS, commission) and the things it doesn't: Deco 1.0 writing the caption on a pet photo report card, assessing the groom by breed, quoting over text, and reminding you to rebook on each breed's cadence.

Start 14-day free trial💰 See plans🔍 See what's included
✓ No contracts✓ Onboarding in week one✓ Vaccination compliance built in✓ Export everything on cancel

Sound familiar?

Situations nearly every pet business lives. If more than two of these ring a bell, the Hub fixes them.

📞

Front desk buried in booking calls

The phone rings all day. The desk spends hours booking baths and grooms. The owner gives up if nobody answers. The schedule ends up with holes.

📝

Groomer schedule in a notebook

Bia has a notebook, Carlos has texts, Daniel writes it on the PC. The day one is out, nobody can find the client. The pet shows up and the time is wrong.

🏃

Owner forgets and ghosts for 4 months

Without a systematic reminder, the owner forgets. When they show up it's to complain the dog smells. A recurring client becomes an occasional one, revenue drops.

💸

Commission in a spreadsheet, always a fight

Bia says she did 80 baths, the spreadsheet says 72. The owner feels overpaid, the groomer feels underpaid. The month ends in an argument.

📦

Expired food becomes a write-off

Food near its date gets forgotten at the back of the shelf. It expires, becomes trash, the vendor won't take it back. A 5-10% inventory loss every quarter.

📊

You don't know if boarding actually makes money

The nightly rate looks good. But kennel cost + overnight staff + house food + cleaning... real cost per night? A separate spreadsheet, always out of date.

How it works today → How it works with the Hub

Same shop, same groomers, same pets. Just a different tool.

❌ Before
  • ×The phone rings all day to book baths.
  • ×Schedule in a notebook / spreadsheet / groomer's texts.
  • ×Owner forgets the bath, ghosts for 4 months.
  • ×Commission calculated by hand. Always a fight.
  • ×Expired food becomes trash at the back of the shelf.
  • ×Owner texts constantly: "is she ready?"
  • ×Boarding with no photos, owner is anxious.
  • ×No idea which service actually makes money.
✨ After
  • ✓Owner books online, picks the groomer and time.
  • ✓One schedule in the Hub. Right groomer per breed.
  • ✓The Hub reminds by cadence. The owner comes back on rhythm.
  • ✓Commission auto-calculated. ACH on the 5th.
  • ✓Auto text promo before food expires.
  • ✓Photo report card + AI caption to the owner. No calls.
  • ✓2 daily photos during boarding. Owner is confident.
  • ✓Real cost per service in real time. Decisions on data.

12 things only the Hub does

No U.S. pet-business platform ships all of these today. Each one solves a real day-to-day problem.

📸

Photo report card with an AI caption, by text

Staff snaps a photo of the pet during the groom. Deco writes a warm personalized caption (breed, expression) and texts it to the owner automatically. Owner reshares it on Instagram. Free organic marketing.

✂️

Groom assessment by photo (breed + size + coat)

Owner texts a photo. Deco identifies breed with 95% confidence, size, coat type, condition (matted, normal, dirty). Suggests groom style + time + price. Shows expertise before they book.

💬

Pre-quote over text (Deco replies)

Owner texts a photo + weight + breed. Deco computes the price against the shop's menu. Replies in seconds with price, time, and open slots. Booked in 2 minutes, no phone tag.

🔔

Rebooking reminder by breed cadence (climate-adjusted)

Deco knows the ideal cadence: Poodle 3wk in summer, Husky 5wk, Shih Tzu 3wk. Adjusts for summer automatically. Texts at the right moment. A forgotten client turns recurring.

🍖

Food + accessory suggestion by pet profile

Deco reads the profile (breed, age, weight, allergies, behavior) and suggests the right food + a complementary add-on (brush, cologne, toy). Counter up-sell without pushing.

📱

Text triage (grooming × vet × retail)

Deco classifies the owner's text in seconds: grooming, boarding, retail, vet routine, vet emergency. Vet emergency routes to a partner clinic. The shop keeps the client.

🏨

Boarding with a daily photo report card + AI caption

Owner reserves on the site, sees real occupancy. Staff takes 2 photos a day, Deco writes the caption. Owner is confident (sees a happy pet). Card / tap-to-pay at check-out with nights + extras.

🚐

Pickup & delivery with Deco routing

Owner requests transport with the appointment. Deco builds the optimized route (own van or partner). Owner gets a 'Van arriving in 5 min' text. Convenience becomes a competitive edge.

💸

Automatic groomer commission

A % rule per groomer (senior 40%, mid 35%, junior 30%) + a repeat-client bonus. Auto-calculated net of hours. ACH on the 5th, PDF pay stub. No arguments.

💉

Vaccination tracking + expiry reminders

Rabies, bordetella, and DHPP logged with expiry dates. The Hub reminds the owner 30 days out and auto-blocks boarding/daycare check-in when a required shot is expired. Compliance without chasing paperwork.

📦

Inventory with expiry alerts + auto promo

The Hub watches inventory. 30/15/7 days before expiration it fires a text promo to owners of the matching pet. Food sells through as revenue, not a write-off.

📋

Digital intake agreement, e-signed pre-service

Before the bath/groom/boarding, the owner e-signs an agreement (allergy, medication, behavior, emergency authorization, add-ons). Full audit trail. Ends 'I never authorized that'.

From signed up to first groom in the Hub: one week

No migration trauma, no losing your records, no groomer sitting idle for a month learning a new system.

1
🤝

Guided onboarding

One-hour call with us. We configure groomers, services, commission rules, boarding suites, and your payment account.

2
📦

Import owners + pets

Send us your CSV or Excel. Records become profiles with history, grooming cadence, allergies, weight, and vaccine dates. Ready to run day 1.

3
🚀

Connect integrations

Connect card / tap-to-pay + ACH, state sales tax, Google Calendar, your text line. We train the team (groomer, front desk, driver) in 30 min.

4
📈

See the first numbers

Within 7 days owners book online, the cadence reminder is live, and the first photo report card + caption has gone out. Decide if month 2 makes sense.

Onboarding included. No setup fee. No contract.

Hub vs Gingr, side-by-side

30 features compared. Click ℹ️ to see each one running.

✓ has · ~ partial · — missing · ✅ ready · 🚧 building · hover the icons in the feature name for details

🚧 About features under construction: these are already planned and in active development. When they ship, they land in your plan automatically at no extra cost. A pet business that comes in now is a design partner: front-of-the-queue priority, special pricing on the early months, and the full team's attention to shape the feature around how your shop actually runs.
FeatureHub (all-in-one, flat, from $97)Gingr (booking only, $100-209/location + paid add-ons)
✅Built-in text + email tied to the pet
conversation tied to the pet + owner. Staff sees the history before replying. Nothing is lost when someone leaves the team.
✓~
✅Time Clock (groomer, front desk, driver, overnight boarding)
distinguishes shop, van pickup, and overnight boarding. GPS verifies location. Automatic overtime. Payroll pulls from the timesheet.
✓~
✅Permissions (owner, manager, groomer, driver, pet owner)
6 default roles. Pet owner only sees their own pet's profile (CCPA-friendly). Groomer sees their own commission. Automatic audit log.
✓~
✅Performance dashboard + Deco insight
revenue, margin, active pets, NPS, average ticket, retention. Per groomer and per owner. Deco surfaces patterns: 'boarding up 60%, expand kennels'.
✓~
✅Human English support over text and email
replies in < 2h business hours. Whoever answers understands pet businesses: commission per groomer, boarding by suite, tying a pet to its owner.
✓~
✅Runs on your phone like an app (no install)
open the site on your phone, add to home screen. Groomer snaps a photo, manager sees occupancy, owner checks the register. Works offline for the day's schedule.
✓✓
🚧 Photo report card during the groom with an AI caption
staff photographs the pet being groomed, Deco writes a cute caption to text the owner. Owner reshares it on Instagram → free organic marketing.
✓—
🚧 Groom assessment by breed (photo)
owner texts a photo, Deco identifies breed/size/coat/condition and suggests the right groom + price. Shows expertise before they book.
✓—
🚧 Pre-quote over text
owner texts a photo + weight + breed. Deco computes the price in seconds. Conversions without phone tag.
✓—
🚧 Rebooking reminder by breed cadence
Deco knows the cadence by breed/climate (Poodle 3wk in summer, Husky 5wk). Text at the right moment. A forgotten client turns recurring.
✓—
🚧 Food + accessory suggestion by pet profile
Deco reads the profile (breed, age, weight, allergies, behavior) and suggests the right food + a complementary add-on. Up-sell without pushing.
✓—
🚧 Text triage (grooming × vet × retail)
Deco classifies the owner's text in seconds. Vet emergency? Routes to a partner clinic. The shop doesn't lose the client, it earns the referral.
✓—
🚧 Pickup & delivery (own van or partner)
owner picks drop-off or requests pickup. Deco builds the optimized route. Owner gets a 'Van arriving in 5 min' text. Fee by ZIP baked in.
✓—
🚧 Inventory with expiry alerts + auto promo
food near expiration fires a text promo to your base. It sells through as revenue, not a write-off. Owner thanks you for the discount.
✓—
🚧 Cost per service and per product
Poodle bath 64% real margin, Yorkie groom 40%, food X 34%, Y 12%. Pricing and promo decisions on data.
✓—
🚧 30/60/90-day forecast (seasonal + recurring)
recurring grooming + seasonality (summer travel doubles boarding, summer heat drives baths). Hiring and stocking decisions become informed.
✓—
🚧 Category analysis (services × retail)
which line makes money: bath × groom × boarding × food × accessory × toy. Shows growth + margin per category.
✓—
🚧 Automatic groomer commission (% + bonus)
% per service + a repeat-client bonus. Auto-calculated net of hours. PDF pay stub + ACH on the 5th.
✓—
🚧 Digital pet profile (shareable with the vet)
owner has a portal with grooming history, vaccines, weight, allergies. Shares it with the vet in one link. The shop becomes the trusted hub.
✓—
🚧 Automated post-visit (review + cross-sell + reminder)
sequence: photo + receipt today, review tomorrow, product suggestion +5d, rebooking reminder +25d. A forgotten client turns recurring.
✓—
🚧 Pet photo gallery (monthly album)
each service generates 2-3 photos saved to the profile. Owner downloads, shares. The Hub builds a monthly PDF album (becomes organic marketing).
✓—
✅Digital intake agreement (e-signed)
before the service, the owner signs an agreement (allergy, medication, emergency authorization, add-ons). Full audit trail. Same signing engine that is LIVE in the Hub. Ends the 'I never authorized that' argument.
✓—
🚧 Escape detection (camera + AI)
cameras on the critical zone. Deco flags a suspicious pattern (a pet clearing a gate, an open door). Discreet push to the manager. Pet stays safe.
✓—
🚧 Google Ads + Meta Ads generator (Pro)
Deco writes copy with local geo + season (winter pushes warm baths). Paste into Google and Meta in 5 minutes. Included in Pro.
✓—
🚧 Ads generator & publisher via API (Elite)
Includes the generator + publishes direct via the Google Ads + Meta Marketing API. No copy-paste. Leads land tagged with source. Included in Elite.
✓—
🚧 Vaccination record tracking + expiry reminders
rabies/bordetella/DHPP logged with expiry. Reminder 30d out + auto-blocks boarding/daycare check-in when a required shot is expired. Compliance without chasing paperwork.
✓~
🚧 Online booking (grooming/boarding/daycare) by groomer
owner picks the time, service, and the right groomer. The Hub sends tricky breeds to a senior, simple ones to a junior. Pickup optional.
✓~
🚧 Boarding with daily photo report card + auto per-night billing
owner reserves on the site, sees real occupancy. Staff takes 2 photos a day, Deco writes the caption. Card / tap-to-pay at check-out.
✓~
🚧 Integrated POS (grooming + retail + food)
one register for services + retail. Tap-to-pay, card, cash, automatic state sales tax. Receipt by text + loyalty credit.
✓~
🚧 Loyalty program (prepaid packages)
10 baths = 1 free, or a prepaid package (buy 10, save 15%). Owner sees progress in the portal. A repeat client stays longer.
✓~
✨ New · Reimagine's own AI

Meet Deco 1.0

Our in-house AI, built into every Hub.

Deco 1.0 is our proprietary AI. It lives inside the Hub and handles the busy work: the caption on a pet photo report card, the groom assessment by breed, the text pre-quote, food + accessory suggestions, rebooking reminders by breed/climate, and message triage.

No prompt, no ChatGPT tab, no extra subscription. Built into every plan.

📸
Photo + caption
Pet → text
✂️
Groom assessment
By breed + condition
💬
Pre-quote
Text in seconds
🔔
Breed cadence
Adjusts for summer
🍖
Food suggestion
By pet profile
📱
Triage
Grooming × vet × retail
✓ In every plan✓ No per-use fee✓ CCPA-friendly✓ Same engine across every Reimagine vertical

What's included vs what costs extra

Gingr is booking and kennel ops, priced per service module ($100-209/location), with payments, two-way text, employee scheduling, and messaging billed as paid add-ons on top. The Hub is one flat price that already bundles grooming, boarding, and daycare booking, retail POS, two-way text, and staff scheduling, plus the marketing, CRM, website, and AI Gingrdoesn't do at all.

Your shop

Right-sized plan for you
Hub Pro ($697/mo). One flat price, every feature included.

Size only picks the plan. Every plan ships the same all-in-one system. There are no per-module fees and no paid add-ons to stack.

Included in Hub Starter

  • ✓Human onboarding in week one
    In the market: Usually a separate $1,200-3,000 setup fee
  • ✓Owner + pet migration
    In the market: Often a per-record migration fee
  • ✓Groomer and team training
    In the market: Sold as a separate course
  • ✓Text + email support
    In the market: Ticket queue or chatbot
  • ✓Full backup + export
    In the market: Exit fee at many platforms
  • ✓No contract, cancel anytime
    In the market: Annual contract standard

How the price is built

Gingr: pay per module, then stack add-ons
  • Spa (grooming)~$100-109/loc
  • Play (daycare)~$142-169/loc
  • Stay (boarding)~$154-209/loc
Paid add-ons on top: integrated payments, two-way SMS, employee scheduling, messaging bundles. No marketing, CRM, website, or AI at all.
Hub: one flat price, everything in
Grooming + boarding + daycare booking, retail POS, two-way text, and staff scheduling are all bundled, no per-module fee, no add-on to stack. Plus the marketing, CRM, website, and Deco AI Gingrdoesn't do.
Price anchor
Hub Solo ($97) sits right in line with Gingr's Spa module (~$100) for a single service, and Solo already includes the marketing, CRM, and AI Gingr has no equivalent for.
And these 12 features Gingr doesn't have anywhere, at any add-on price (10 ship in every plan, 2 are Pro/Elite extras):
📸Photo report card + AI caption
✂️Groom assessment by photo
💬Text pre-quote
🔔Rebooking cadence by breed
🍖Food + accessory suggestion
📱Text triage by Deco
🏨Boarding + daily photos
🚐Pickup & delivery
💸Auto groomer commission
📷Pet photo gallery
📣Pet-business ad generatorPro
🚀Ads publisher via APIElite

The 10 without a badge are in every plan, starting with Solo ($97). The ones tagged PRO or ELITE require those tiers.

💬 Talk it through

Pick the size. Everything else is the same.

Most features are identical across the four plans. The plan you pick is mostly about the size of the operation (groomers, active pets, integrations). Pro and Elite also get 2 marketing extras on top.

In every plan
✓🚧 Photo report card with an AI caption
✓🚧 Groom assessment by photo
✓🚧 Text pre-quote by Deco
✓🚧 Rebooking cadence by breed/climate
✓🚧 Food + accessory suggestion
✓🚧 Text triage (grooming × vet × retail)
✓🚧 Online booking by groomer
✓🚧 Boarding with daily photos
✓🚧 Pickup & delivery with routing
✓🚧 Integrated POS (grooming + retail + food)
✓🚧 Inventory with expiry alerts
✓🚧 Cost per service and per product
✓🚧 30/60/90-day forecast
✓🚧 Category analysis
✓🚧 Automatic groomer commission
✓🚧 Loyalty program (prepaid packages)
✓🚧 Digital pet profile
✓🚧 Automated post-visit
✓🚧 Pet photo gallery
✓✅Digital intake agreement (e-signed)
✓🚧 Vaccination tracking + reminders
✓🚧 Escape detection (camera + AI)
✓✅Text + email tied to the pet
✓✅Time Clock (groomer, driver, boarding)
✓✅Permissions + CCPA-friendly audit
✓✅Performance dashboard + Deco insight
✓✅Human text + email support
Solo
Solo / mobile groomer
$97/mo
Plan limits
  • ✓1 user (you)
  • ✓Up to 50 active pets
  • ✓Unlimited messaging and AI

No marketing extras. For SEO + Deco-powered ads, move up to Pro.

Start 14-day free trial
Starter
Small shop · 1 location
$397/mo
Plan limits
  • ✓Up to 3 groomers/team members
  • ✓Up to 200 active pets
  • ✓Up to 5 external integrations

No marketing extras. For SEO + Deco-powered ads, move up to Pro.

Start 14-day free trial
★ Most chosen
Pro
Mid-size, the most-chosen
$697/mo
Plan limits
  • ✓Up to 15 groomers/team members
  • ✓Up to 1,500 active pets
  • ✓Up to 20 external integrations
Exclusive extras
  • ★SEO Level 1 (requires Hub Site to activate)
  • ★Google + Meta ads generator
Start 14-day free trial
Elite
Multi-location / high volume
$1,197/mo
Plan limits
  • ✓Unlimited groomers/team members
  • ✓Unlimited pets
  • ✓Multi-location + all integrations
Exclusive extras
  • ★SEO Level 1 (requires Hub Site to activate)
  • ★Direct ads publisher via API (Google + Meta)
Start 14-day free trial

Every plan includes onboarding, text + email support, and full export on cancel. No contracts.

Building Now

New tools being built right now.

Blue “Live” badge means it's running in your account today and has a full page. Pink “Soon” badge means it's in active development. Every eligible plan gets new features at no extra cost when they ship.

Live

Digital intake agreement, e-signed

Your intake form, signed from any phone. Allergies, meds, emergency authorization, add-ons. Full audit trail on every signature.

Ask about this
Live

Text + email tied to the pet

Every conversation lands on the pet's profile. Whoever answers sees the full history before replying.

Ask about this
Live

Time Clock with GPS

Groomer, front desk, driver, overnight boarding. GPS verifies location, overtime is automatic, payroll pulls from the timesheet.

Ask about this
Live

Role-based permissions + audit

6 default roles. The pet owner only sees their own pet's profile. Every sensitive access is logged.

Ask about this
Live

Performance dashboard + Deco insight

Revenue, margin, active pets, NPS, retention. Per groomer and per owner. Deco surfaces the pattern to act on.

Ask about this
Live

Runs on your phone like an app

Add to home screen, no App Store. Groomer snaps photos, manager sees occupancy, owner checks the register. Works offline for the day's schedule.

Ask about this
Soon

Photo report card with an AI caption

Staff snaps a photo during the groom, Deco writes the caption and texts it to the owner. They reshare it, free organic marketing.

Request early access
Soon

Groom assessment by breed (photo)

Owner texts a photo, Deco reads breed, coat, and condition, then suggests the right groom + price before they book.

Request early access
Soon

Rebooking reminders by breed cadence

Deco knows the cadence per breed and climate and fires a rebooking text at the right moment. Forgotten clients turn recurring.

Request early access
Soon

Vaccination tracking + expiry reminders

Rabies, bordetella, DHPP logged with expiry. Reminds 30 days out and blocks boarding check-in when a shot is expired.

Request early access
Soon

Boarding with a daily photo report card

Owner reserves online, sees real occupancy. Two photos a day with Deco captions. Card / tap-to-pay totals nights + extras at check-out.

Request early access
Soon

Pickup & delivery routing

Owner requests pickup with the appointment. Deco builds the optimized route and texts a live ETA before the van arrives.

Request early access
Soon

Automatic groomer commission

Percentage per groomer + repeat-client bonus, net of hours. PDF pay stub and ACH on the 5th. No spreadsheets, no arguments.

Request early access
Soon

Integrated retail POS

One register for services + retail with tap-to-pay, card, cash, and automatic state sales tax. Receipt by text + loyalty credit.

Request early access
Soon

Inventory expiry alerts + auto promo

Food nearing expiration fires a text promo to the right owners. It sells through as revenue instead of a write-off.

Request early access
Soon

Loyalty + prepaid packages

10 baths = 1 free, or buy 10 save 15%. Owner tracks progress in the portal. A repeat client stays longer.

Request early access
See all Hub features

How we work

Anyone who's run a pet business has watched pretty software turn into a nightmare (12-month contract, exit fee, data held hostage, records locked in). Not here.

🚫

No contracts

Cancel any time. No fee, no holdover, no "stay another 3 months to fix it". If it doesn't fit, you walk.

📦

Your data is yours

On cancel, export owners, pets, schedule, and financials in one click. CSV + ZIP. No exit fee.

🤝

Onboarding included

We configure it together: groomers, commission, boarding, payment integrations. Train the team in 30 min. No setup fee.

💬

Human support over text + email

Talk to someone who actually understands pet businesses: commission per groomer, grooming cadence, boarding by suite, tying a pet to its owner. No ticket queue, no chatbot.

🇺🇸

Built for the U.S. market

Card / tap-to-pay + ACH, state sales tax, e-signature, vaccination compliance. Native U.S. norms, not a translated overseas tool.

🔒

CCPA-friendly by default

The owner only sees their own pet's data. Audit log on every sensitive access. Anonymization in reports. Compliance is automatic, not optional.

Questions that keep coming back

Does this fit a solo mobile groomer? And a shop with boarding + retail?+
Both. A solo or mobile groomer uses Solo $97 (1 user) or Starter $397 (3 groomers, 200 active pets). A mid-size shop with grooming + boarding + a retail counter uses Pro $697 (15 groomers, 1,500 pets). Multi-location goes to Elite $1,197. It grows without switching systems.
Is this a vet clinic system? Does it handle medical records?+
No. This is built for the pet business (grooming, boarding, daycare, retail), not a vet clinic. It tracks vaccination records (rabies, bordetella, DHPP) with expiry reminders so boarding and daycare stay compliant, but it is not medical charting. If a text looks like a vet emergency, Deco routes it to a partner clinic so you keep the client.
What if I run my schedule in a notebook or on paper today?+
Most common starting point. We do the setup: we digitize owner and pet records from a CSV or a photo of your book, configure groomers and commission, and train the team in 30 minutes. In one week you are running 100% online with e-signed intake and online booking.
What does it cost?+
Solo $97/mo (1 user, for a solo or mobile groomer). Starter $397/mo (3 groomers, 200 active pets). Pro $697 (15 groomers, 1,500 pets, adds SEO + ads). Elite $1,197 (unlimited, multi-location + ads publisher API). Card / tap-to-pay + ACH + e-signature are included in every plan.
How does the photo report card with an AI caption work?+
A staff member snaps a photo from their phone during the bath, groom, or boarding stay. Deco reads the photo (breed, expression), writes a personalized caption, and texts it automatically to the owner. Effortless organic marketing when they reshare it.
Does it handle retail and state sales tax?+
Yes. The register handles services + retail (food, accessories, toys) with card / tap-to-pay, ACH, and cash. State sales tax is applied automatically on the receipt, and year-end totals export for your accountant.
What if I cancel?+
You export owners, pets, schedule, and financials in one click. CSV + ZIP. Nothing is held back. No fee, no contract. CCPA-friendly.
How does support work?+
Text or email during business hours, with a human who understands pet businesses: commission per groomer, grooming cadence, boarding by suite, tying a pet to its owner. No ticket queue, no chatbot. A critical issue gets after-hours coverage.

Want to see it running in your shop?

14-day free trial. No credit card. Sign up now, import your data, and test the Hub with your real operation before you decide anything.

Start 14-day free trial

Replies in < 2 hours during business hours

✓ No contracts✓ CCPA-friendly + vaccination compliance✓ Export everything on cancel

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