Hub vs Tekmetric

Why auto shops are switching from Tekmetric to the Hub

Deco AI multimodal diagnostics, VIN + plate OCR, ACH payments on the RO, digital warranty tracking. All included in Starter at $397/mo. No add-ons, no contract. Founder-led migration in 7 days.
No cancellation fee Migration included Andre leads personally Comparison verified 2026-06-05

4 reasons that matter

What the Hub delivers that Tekmetric hasn't published yet

These features are in Starter at $397/mo, no add-ons. Verified against Tekmetric's public pricing page on 2026-06-05.

Deco 1.0 inside every repair order

Reimagine's proprietary AI runs multimodal diagnostics (photo + text + voice) in under 3 seconds, reads VIN and plate by photo (NHTSA + FIPE recall lookup), writes the service report, and generates a live tech tutorial during the repair. Not an add-on.

ACH payment on the repair order, no middleman

The Hub generates the payment request directly from your bank account. Customer pays at pickup, Hub confirms in seconds, closes the RO, and sends the receipt via text. No per-transaction fee.

Digital warranty + parts seal

Warranty tracked by days and mileage automatically. Critical parts (engine, transmission, turbo) sealed with photo + GPS + hash. In any future dispute, you have cold-chain evidence. Wins insurance and customer claims.

100% mobile, tech works from the bay

Tech updates the RO from the bay on their phone. Service advisor sees the shop status in real time at the counter. Customer tracks on the portal. Hub opens as a native-feeling app from the browser, no app store install.

Feature-by-feature comparison

Hub vs Tekmetric what each delivers in 2026

Tie when both deliver. Hub wins when Tekmetric hasn't published it yet. Verified 2026-06-05.

AI + automation

7 comparisons
Multimodal diagnostics: photo + voice + text (Deco, under 3s)
Hub
Tekmetric
VIN + plate OCR by photo (NHTSA recall + FIPE lookup)
Hub
Tekmetric
Photo-based pre-estimate via text message
Hub
Tekmetric
Used-vehicle AI appraisal (market price + actual condition)
Hub
Tekmetric
Pre-purchase digital inspection, Deco generates the report
Hub
Tekmetric
Live personalized tech tutorial during the repair
Hub
Tekmetric
Vehicle-mix profitability analysis (which makes earn more)
Hub
Tekmetric

Payments + contracts

5 comparisons
ACH payment on the RO (no Stripe add-on)
Hub: payment request goes directly to your shop account. Tekmetric: requires external payment setup.
Hub
Tekmetric
3-way digital contract (customer + tech + shop)
Hub
Tekmetric
Extra-service authorization with digital signature
Hub
Tekmetric
Automatic tech commission + performance bonus
Hub
Tekmetric
Digital parts seal (photo + GPS + hash)
Hub
Tekmetric

Customer + communication

6 comparisons
SMS, email, and call in one thread per RO
Hub
Tekmetric
Vehicle history in 2 seconds (plate or VIN)
Hub
Tekmetric
Service reminder by usage profile (rideshare 30d, fleet 60d, personal 6m)
Hub
Tekmetric
Automated post-service follow-up: 7d / 30d / 60d / 6m
Hub
Tekmetric
Digital loyalty card with cashback
Hub
Tekmetric
Referral program with ACH cashback
Hub
Tekmetric

Vehicle + operations

7 comparisons
RO Kanban (drag between stages from the phone)
Hub
Tekmetric
RO photos: before / during / after (with GPS)
Hub
Tekmetric
Digital warranty tracked by days + mileage
Hub
Tekmetric
Tech assignment by specialty + current load
Hub
Tekmetric
Stale-vehicle alert with suggested action
Hub
Tekmetric
Tow + loaner routing (Google Maps)
Hub
Tekmetric
Direct insurance integration (claim via API)
Hub
Tekmetric

Analytics + management

7 comparisons
Live performance dashboard with AI insights
Hub
Tekmetric
Revenue + capacity forecast 30/60/90 days
Hub
Tekmetric
Real-time COGS (part cost vs billed price)
Hub
Tekmetric
Per-tech funnel analysis + AI coach
Hub
Tekmetric
Regional benchmark (anonymous comparison)
Hub
Tekmetric
Labor time vs actual time deviation per tech
Hub
Tekmetric
Portable vehicle history (customer takes it to another shop)
Hub
Tekmetric

Platform

4 comparisons
Opens as native app from browser, offline + push notifications
Hub
Tekmetric
Update cadence
Hub: weekly updates. Tekmetric: quarterly release approximate.
Hub
Tekmetric
Founder-led onboarding (week one)
Hub
Tekmetric
No contract, month-to-month
Hub
Tekmetric

Source: public feature pages of the Hub by Reimagine and public information from tekmetric.com. Some features may exist in enterprise plans not publicly listed by Tekmetric.

Andre Alves, founder of Reimagine
👋

Who leads the migration

Andre Alves, founder of Reimagine

Andre personally leads the first week of every new shop. No third party, no separate consulting package, no call center. You talk directly to the person who built the Hub and makes product decisions.

Response
< 2h business hours
Based in
Central Florida
Building
Reimagine Hub, multi-industry

See it in action

15 features in Hub Starter tap to see how each works

🧠

Multimodal diagnostics, Deco AI

Customer sends photo + voice + text. Deco identifies the issue, part, and labor in under 3 seconds.

📸

VIN + plate OCR by photo

Camera reads the plate, Deco returns NHTSA recalls + market value + original color in 10 seconds.

🚗

Vehicle history in 2 seconds

Service advisor types the plate, Hub shows 12 prior ROs + warranties + next suggested service.

📋

RO Kanban, drag from the phone

In > Diagnose > Estimate > Approved > Repair > Done > Paid. Mobile-first.

🛡

Digital warranty + mileage reminder

Hub alerts the customer 30 days before the warranty expires. They come back for a checkup on their own.

💳

ACH payment on the RO, no middleman

Payment request from your account. Customer pays, Hub closes RO, sends receipt via text.

💰

Automatic tech commission

Percentage on labor + performance bonus. ACH transfer on Friday. 1099 auto-generated at year-end.

🔔

Autopilot, usage-based reminders

Rideshare 30d, fleet 60d, personal 6m. Text goes out on the right cadence. Customer returns on their own.

🔐

Digital parts seal

Engine, transmission, turbo: photo + GPS + hash. Cold-chain evidence in any future warranty dispute.

📷

RO photos: before / during / after

Customer gets the full sequence via text. Free organic marketing on Instagram.

📜

3-way digital contract

Customer + tech + shop sign from their phones. Full audit trail.

💬

SMS, email, and call tied to the RO

One thread per plate. Tech replies already knowing the vehicle's full history.

🛡

Direct insurance integration

Claim: parts + labor + photos upload directly to the carrier's API. Approval in ~45 minutes.

✍️

Extra-service auth with digital signature

Tech found something mid-repair? Customer signs the add-on from their phone in 2 minutes.

📈

Live performance dashboard

Revenue, ROs, margin, rating, split by make. Deco flags the next decision, not just the numbers.

Testimonials from switchers

Reserved space first shops to switch from Tekmetric

We don't fabricate testimonials. The next 3 onboarding spots with Andre leading will produce the first 3 cases published here (real name, photo, 30-second video).

Coming soon
🔧
Will appear here once the shop closes
Coming soon
🔧
Will appear here once the shop closes
Coming soon
🔧
Will appear here once the shop closes

What each costs

$397/mo, everything included, estimated savings of $2,400+ per year

Estimated annual savings

Tekmetric (reference)
$599/mo
$7,188/yr
Hub Starter
$397/mo
$4,764/yr
You save
$2,424/yr
$202/mo

Reference: Tekmetric plan at comparable functionality to Hub Auto Shop Starter. Pricing may vary by shop size and term. Check tekmetric.com/pricing for current rates.

Hub by Reimagine

Starter

$397
/mo, month-to-month, no contract
  • Deco AI included (diagnostics, OCR, report)
  • ACH payment on the RO, no transaction fee
  • 3-way digital contract included
  • Digital warranty + parts seal
  • 7-day onboarding with Andre
  • Data migration included
  • Text + email support
  • No cancellation fee

Tekmetric

Equivalent plan

check

To match Hub Starter (RO Kanban + ACH + digital contracts + digital warranty), you move up in Tekmetric. Even then, Deco AI diagnostics, VIN OCR, and 3-way digital contracts aren't available.

Result: you pay more for less. Compare directly on their pricing page.

Migration included in Starter

7 days, no downtime, Andre leads it personally

Day 1

Kickoff

1-hour call with Andre

Days 2-3

Migration

Tekmetric data verified in the Hub

Day 4

Integrations

ACH, text number, suppliers, carriers

Day 5

Training

Team training session (2h)

Day 6

Parallel

Hub in daily use, Tekmetric in read-only

Day 7

Cutover

Cancel Tekmetric, run on Hub

+30 days

Follow-up

Andre adjusts whatever comes up

Always

Support

Text + email during business hours

7 days
start to cutover
$0
already in Starter
0 days
of operation down

Before you decide

The 5 questions auto shops ask before switching

Will I lose my RO history and customer data when I switch?+

No. Andre leads the migration personally: every customer, vehicle, repair order, and warranty from Tekmetric is imported into the Hub via spreadsheet. Before the final cutover you review a sample to confirm everything matched. Nothing is lost.

What happens to warranties that are active in Tekmetric today?+

Active warranties are imported with the original terms (days + mileage). In the Hub, the customer gets an automatic reminder 30 days before expiration. Photos, invoices, and the audit trail migrate together. No warranty disappears in the process.

What if I don't like the Hub after switching?+

Hub Starter is month-to-month, no cancellation fee. Leave whenever you want, export everything as CSV. No lock-in.

How long does the migration take?+

7 days with Andre leading it personally (prep, data transfer, integrations, team training, parallel operation, cutover). Already included in Starter. Your shop doesn't stop for a single day.

What does it cost?+

Hub Starter $397/mo, everything included: Deco AI, ACH payments, digital contracts, VIN OCR, digital warranty, founder-led onboarding, text support. No add-ons, no fine print.

Zero risk

3 guarantees, you lose nothing by testing

No cancellation fee

Hub Starter is month-to-month. Leave anytime, take all your data as CSV. No lock-in, no fine print.

Migration included, zero downtime

Andre leads all 7 days personally. Parallel operation during the switch. Your shop doesn't stop for a single day.

No hidden add-ons

Deco AI, ACH payments, digital contracts, warranty tracking, text support: all in Starter at $397. No upsell to unlock a feature.

Next step

30-minute conversation with Andre, founder of Reimagine

No generic pitch. You show a real problem from your shop and he shows how the Hub solves it using your operation as the example. If it doesn't make sense, he says so on the call.

No commitment Reply in <2h Custom comparison available on request